Privacy Policy

1. Data controller

Ric Media Lab® is responsible for processing personal data collected through this website.

2. Data we may process

Depending on how you use the website or contact us, we may process data such as:

• name;
• email address;
• telephone number, when provided;
• content of messages sent;
• technical information necessary for the operation and security of the website.

3. Purposes

Personal data may be processed to:

• respond to contact or quotation requests;
• provide information about our services;
• manage communications with clients and prospective clients;
• ensure the operation and security of the website;
• comply with applicable legal obligations.

4. Legal bases

Processing may be based, where applicable, on consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations or legitimate interests related to the security and operation of our digital services.

5. Data retention

Personal data is retained only for as long as necessary for the purposes for which it was collected or for periods required by applicable legal, tax or contractual obligations.

6. Data sharing

Ric Media Lab does not sell personal data. Data may be processed by service providers required for the operation of the business and website, subject to applicable data protection obligations, or disclosed to public authorities where required by law.

7. International transfers

Some technology service providers may process data outside the European Economic Area. Where applicable, mechanisms recognised by data protection law are used to provide appropriate safeguards.

8. Security

We adopt appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. However, no Internet-connected system can guarantee absolute security.

9. Your rights

Under applicable data protection law, you may exercise, where applicable, the rights to:

• access;
• rectification;
• erasure;
• restriction of processing;
• objection;
• data portability;
• withdrawal of consent, where applicable.

You may exercise these rights by contacting info@ricmedialab.pt. You also have the right to lodge a complaint with the Portuguese Data Protection Authority, Comissão Nacional de Proteção de Dados (CNPD).

10. Cookies

The use of cookies and similar technologies is described separately in our Cookie Policy.

11. External links

The website may contain links to third-party websites or services. Ric Media Lab does not control their privacy practices, so we recommend reviewing the applicable policies of those services.

12. Changes to this policy

This Privacy Policy may be updated whenever necessary, including due to legal, regulatory or website-related changes.